Discover how integrating Salesforce.com with your ShoreTel IP PBX & Contact Center can enhance reporting, automation, improve workflow and optimize business and sales ShoreTel Salesforce.com™ Integrationoperations.

  • Available For Both Windows and Mac Salesforce.com Users
  • Screen Pop Of Contacts
  • Softphone Call Control (Windows Only)
  • Click-To-Dial
  • Automatic Importing Of ShoreTel Call Detail Records Into Salesforce.com
  • Reporting & Dashboard of ShoreTel Call Records
  • Call Recording And Playback

ShoreTel Salesforce.com™ Integration comes in three modules.

  1. Windows Integration – Call control capabilities accessible directly from within Salesforce.com
  2. Mac Integration – Screen pop, reports, and click to dial from the Mac platform.
  3. Call Reporting – Integration of key metrics and customer data through automated importing of call detail records.

Why Are ShoreTel Clients Raving About Salesforce.com Integration?

  • Leverage your investment in Salesforce.com
  • Define and Track Your Most Important Metrics
  • Quickly and Easily Measure Performance
  • Integrate Dashboards, Call Recording, Click to Dial, Screen Pops and Metrics
  • Easy To Implement and Configure
  • Easy Learning Curve for Users
  • Easy Learning Curve for Managers

Call LCA Systems today for a free demo and learn more about the full suite of Salesforce automation with voice communications and business data all in one application.

ShoreTel Salesforce.com™ Integration

Discover how integrating Salesforce.com with your ShoreTel IP PBX & Contact Center can enhance reporting, automation, improve workflow and optimize business and sales operations.

Available For Both Windows and Mac Salesforce.com Users

Screen Pop Of Contacts

Softphone Call Control (Windows Only)

Click-To-Dial

Automatic Importing Of ShoreTel Call Detail Records Into Salesforce.com

Reporting & Dashboard of ShoreTel Call Records

Call Recording And Playback

ShoreTel Salesforce.com™ Integration comes in three modules.

Windows Integration – Call control capabilities accessible directly from within Salesforce.com

Mac Integration – Screen pop, reports, and click to dial from the Mac platform.

Call Reporting – Integration of key metrics and customer data through automated importing of call detail records.

Why Are ShoreTel Clients Raving About Salesforce.com Integration

Leverage your investment in Salesforce.com

Define and Track Your Most Important Metrics

Quickly and Easily Measure Performance

Integrate Dashboards, Call Recording, Click to Dial, Screen Pops and Metrics

Easy To Implement and Configure

Easy Learning Curve for Users

Easy Learning Curve for Managers

Call LCA Systems today for a free demo and learn more about the full suite of Salesforce automation with voice communications and business data all in one application.