CUSTOMER & TEAM ENGAGEMENT TOOLS:

Audio / Web Conferencing

  • Get the edge over the competition, with powerful audio & web conferencing, instant messaging and desktop sharing.
  • Create scheduled conferences with a few mouse clicks with Outlook Calendar integration.

Outlook 2013 - SA100 - One click Web Audio Conference setup

  • Schedule, participate in, and record conferences with unmatched audio quality.

ShoreTel SA-100 Web Desktop Sharing Converance Bridge Web GUI

 

Unmatched audio quality
ShoreTel Conferencing offers support for wide-band codecs, providing a higher level of listening comfort, making everyone – regardless of their location; feel more immersed in, and closer to, the conversation. This is the ideal companion of the IP Phone 655, especially when equipped with the microphone extensions.
Dial-in and dial-out conferencing, whether the audio conference in question is one-time-only or always-on, users can invite their colleagues, partners, or customers to dial into the conference in a single step. Control of the conference can be maintained through a set of DMTF commands to list parties, record conference, and dial out. Internal users can even access the audio service by pressing the conference button on their phone.
Instant recording
The Instant Recording feature gives users more options for the storage and distribution of the recording of the conference and its accompanying Web presentation, including keeping an archive of the event or enabling the distribution of the information to a broad audience.

Video

  • With one click, turn a conversation into a video call.
  • Quality desktop video in a highly customizable interface that is easy to set up

ShoreTel - Mobility Video Conferencing ShoreTel Communicator Video Chat Conferencing

 

Instant Messaging (our most popular feature)

  • Contact people in remote locations
  • Chat during calls
  • Bring several people into the chat session
  • private and secure

 

Group-Messages-in-Your-Messages-List         IM Chat - SA100 Instant Messaging - TPS Report

 

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